Describe the customer and premises environment
Identify hours, neighborhood, entrances, waiting areas, parking, crowd management, age controls, cash handling, delivery, events, and any security concerns associated with the location.
Show how security personnel and incidents are managed
Explain whether security is employed or contracted, along with licensing, training, supervision, use-of-force procedures, cameras, alarms, incident reporting, and coordination with property management or law enforcement.
Security questions to resolve before submission
- What customer, cash, parking, delivery, or event conditions increase conflict exposure?
- Who provides security, and how are personnel trained, supervised, and documented?
- What incidents, threats, calls for service, or contractual security requirements apply?
What CARMA wants the submission to explain
These details help the team understand the account and identify the next useful question. They do not establish eligibility or available terms.
- Describe customer traffic, hours, cash handling, security staffing, events, delivery, and prior incidents.
- Explain cameras, alarms, lighting, access controls, incident procedures, and coordination with property management.
- Identify contracts or premises responsibilities that affect security, indemnity, or insurance requirements.
Records for an assault and battery review
- Location, hours, customer flow, cash, parking, delivery, and event information
- Security-provider agreements, training, camera, alarm, and incident-response procedures
- Incident history, loss runs, lease requirements, and current liability coverage
Can CARMA consider this account?
CARMA confirms program fit, licensing, state availability, coverage options, and market interest for each account. This guide does not promise eligibility, terms, pricing, or placement.